Trust & Security

Revenue Labs serves B2B customers worldwide, treating customer data as the most valuable asset. With ISO 27001 certification, comprehensive global compliance, and industry-leading security measures, the platform protects information at every level while providing customers complete control over their data infrastructure.

ISO 27001 Certified

The platform is ISO 27001:2022 certified, demonstrating commitment to the globally recognized standard for information security management. Revenue Labs maintains strict controls to manage risks and protect sensitive data through a comprehensive Information Security Management System (ISMS).

Global Compliance

Revenue Labs adheres to comprehensive data protection regulations worldwide, including GDPR, CCPA/CPRA, PIPEDA, APPI, and Australia's Privacy Act. The platform includes tools for managing consent, data deletion requests, and compliance reporting across all supported jurisdictions.

Privacy Regulations:
- EU GDPR compliance
- California Consumer Privacy Act (CCPA/CPRA)
- Japan's Personal Information Protection Act
- Canada's PIPEDA requirements
- Australia's Privacy Act 1988

Data Transfer Mechanisms:
- Standard Contractual Clauses (SCCs)
- International Data Transfer Agreements
- Binding Corporate Rules (BCRs)
- Strong Customer Authentication
- Electronic signature compliance

Privacy by Design

The platform follows a "privacy-by-design" approach, ensuring responsible data processing with clear policies around how customer data is handled, stored, and deleted. Revenue Labs processes standard business contact information including email addresses, names, phone numbers, addresses, and job titles, explicitly avoiding sensitive categories such as health or payment data.

Data Protection Rights:
- Data deletion functionality
- Customer-controlled access permissions
- Comprehensive audit logging

Data Control & Hosting:
- Customer-controlled infrastructure
- Flexible regional hosting
- 90-day retention policy

End-to-End Encryption

Revenue Labs implements advanced encryption protocols to secure data both in transit and at rest. All data transmissions use TLS 1.3 encryption, while stored data is protected using AES-256 encryption standards, ensuring that sensitive information remains protected from unauthorized access at all times.

AWS Best Practices Architecture

The platform runs on Amazon Web Services (AWS) with best-practice architecture, leveraging Virtual Private Cloud (VPC) environments to ensure scalability, reliability, and security. Revenue Labs utilizes AWS's industry-leading security tools and services to maintain the highest standards of infrastructure protection.

Multi-Tenant Data Isolation

Revenue Labs utilizes secure multi-tenant architecture with customer-specific data isolation to ensure complete data segregation between customers while maintaining operational efficiency and optimal performance.

Infrastructure Security:

- AWS VPC isolation
- Customer-specific data separation
- Advanced threat detection
- Automated security monitoring
- Real-time incident response

Deployment Flexibility:
- Customer-controlled data infrastructure
- Flexible LLM deployment options
- Custom deployment configurations
- Regional hosting support
- Scalable architecture

Passwordless Authentication

Revenue Labs leverages customer existing email providers as identity providers, eliminating the need to store passwords and reducing security risks. This approach simplifies access management while maintaining the highest security standards through trusted identity federation.

Granular Access Controls

Role-based access controls ensure only authorized personnel can access sensitive data. The platform supports single sign-on (SSO) integration and multi-factor authentication (MFA) to enhance account security and streamline user access management.

‍Access Management Features:
- Role-based access control (RBAC)
- Single sign-on (SSO) integration
- Multi-factor authentication (MFA)
- Identity provider federation
- Session management controls

‍Monitoring & Auditing:
- Comprehensive activity logging
- User behavior monitoring
- Access audit trails
- Compliance reporting tools
- Real-time security alerts

Continuous Security Monitoring

The dedicated security team employs AWS native monitoring tools and advanced threat detection systems to identify and respond to potential security incidents in real-time. Revenue Labs maintains 24/7 monitoring capabilities to ensure rapid response to any security events.

Regular Security Testing

Revenue Labs conducts internal security reviews and undergoes annual third-party penetration testing to identify and address potential vulnerabilities. The security testing program includes both automated vulnerability scanning and manual security assessments by certified security professionals.
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Responsible Disclosure Program

Revenue Labs maintains an open channel for security researchers and customers to report potential security issues. The dedicated security team at security@revenuelabs.co reviews all reported issues promptly and implements necessary fixes following responsible disclosure practices.

Security Testing:
- Annual third-party penetration testing
- Continuous vulnerability scanning
- Security code reviews
- Threat modeling assessments
- Incident response testing

Partner Security Standards:
- Industry-leading partner vetting
- Mandatory security compliance
- Regular security assessments
- Contractual security requirements
- Ongoing monitoring and review

Data Residency Options

Revenue Labs can accommodate any data residency requirements, allowing customers to choose where data is stored to meet specific compliance needs. Whether data must remain within specific regions such as the US, EU, or other jurisdictions, flexible hosting options align with regulatory requirements.

Customizable Infrastructure Control

The platform provides flexibility for customers to maintain control over their data infrastructure. Customers can choose to host their own data storage systems and LLM deployments, ensuring they retain full control over their infrastructure while benefiting from SaaS capabilities.

Complete Transparency

For detailed information about data processing practices, privacy policies, and terms of service, comprehensive documentation is available at revenuelabs.co/privacy and revenuelabs.co/terms. RevenueLabs believes in complete transparency and provides detailed explanations of all security and privacy practices.

Questions About Security?

The security team is ready to discuss specific requirements and provide additional documentation as needed.

Contact: security@revenuelabs.co