Nooks
Calling
A rep working a static call list has no idea which account changed since it was pulled. Nooks powers the dialler sessions and virtual salesfloor a team calls through, and Revenue Labs executes through it, so who gets called next reflects live deal state.
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Prospecting Engagement·9 accounts actioned today
Engaging Ashgrove Systems… ›
TriggerDeal state · Ashgrove Systems - crossed High Propensity · 2 days ago
Deploy agentDeploying Prospecting Agent on the account
Use skillLoading skills · Contact Prioritisation · Prospecting Message
Reference memoryReading memory · Persona · Messaging · Suppression
ReasoningFive of the last five wins in this segment opened with a peer reference rather than a product pitch, and suppression clears before anything sends
ActionPrepare the prioritised call list and approved talk track → queue the next calls in Nooks
✓Drafted in 6 seconds ›
Approved call listinNooks
Revenue LabsAPP8:30 AM
LIVE
PROSPECTING ENGAGEMENT: Ashgrove Systems · Dominic Fairweather
WHY THIS ACCOUNT
Ashgrove Systems crossed High Propensity two days ago and hasn’t been touched since.
WHY THIS ANGLE
Persona memory (v12): 5 of the last 5 wins in this segment opened with a peer reference rather than a product pitch.
SUPPRESSION CHECK
Status: Cleared · no active sequence, no do-not-contact flag.
SEND WINDOW
Wed 8:30 AM PT · 68% open / 19% reply vs 44%/11% Monday baseline.
Review & SendChange ChannelAsk Agent
The tool alone > AI bolted on > AI-native
What changes when a learning system runs through Nooks
Three jobs Nooks already does, and what each becomes when live state drives the action instead of a static list.
01 | The tool on its own
02 | With AI bolted on
03 | AI-native
Dialler sessions and call outcomes
A live queue for the rep.
Nooks runs power and parallel dialing, skips non-human answers, and records call outcomes. The rep still chooses the sequence, handles the conversation, and supplies the disposition.
AI handles the dialling decisions.
Nooks AI detects live pickups, manages parallel lines, and automates voicemail or next-step handling. Its automation stays in the dialler session, not the company or deal state behind the list.
Live state chooses the next call.
The next call is selected from live company, contact, or deal state, not a static list, then sent to Nooks.
Pickup likelihood and hot numbers
Pickup likelihood in the queue.
Nooks classifies numbers by pickup likelihood so a rep can work a call list with more context. The rep still decides whether the number is worth calling and how to respond.
AI ranks pickup likelihood.
The model uses aggregated call outcome data to predict whether a number may connect. That score is about pickup, not deal intent, and offers no explanation of the account's wider risk.
A call outcome updates live state.
Connects, callbacks, voicemails, or no answers join the account evidence, allowing the call decision to change across the system.
Live battlecards and coaching
In-call guidance for the rep.
Nooks can provide live coaching, battlecards, call scoring, and a virtual salesfloor. Managers and reps still review the moment and decide which behaviour to change.
Battlecards answer the moment, not the outcome.
AI can trigger a talk track when an objection or competitor is mentioned. The prompt remains inside Nooks and does not learn from whether the deal later progressed.
Closed outcomes reshape the dialler run.
Closed outcomes teach the system which signals should change who gets called, what the rep sees, and when Nooks runs the next call.
Runs on it
Capabilities that act on connected evidence
Prospecting
Prospecting Engagement
Active
›
Channel and timing are chosen together
Account state determines the intervention and channel, with approval held where required.
↑
Suppression is checked before action
Eligibility and suppression are checked against the signal before intervention selection.
−
Campaign rules meet account context
Campaign logic runs with current account state and routing so exceptions are caught.
+
Results improve channel choice
Intervention results update messaging and channel strategy for later decisions.
Coordinated, traceable outbound raises conversion while reducing handoffs across tools.
Sales
Sales Coaching
Active
›
Two reps stall the same way on the pricing objection
Same pattern, three live deals this month, missed every time
↑
The real moments, pulled into the 1:1
Every deal where the objection landed and nobody answered it
−
A drill built from those moments
Practise the comeback before the next call, not after
+
Same objection, the deals after: handled
Coaching put into practice and checked, not just delivered
Know what to coach, and whether the coaching stuck
Prospecting
Meeting Follow-up
Active
›
The deal state updates after the meeting
The AE receives priorities, next steps, issues to address and coaching recommendations.
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Relevant fields are proposed from evidence
Sales process and qualification logic identify what moved for the rep to approve.
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Follow-up comes from commitments
The draft uses the meeting's actual commitments and next steps for review and sending.
+
Risks reach the right judgement
Routing and escalation logic surfaces risks that require a manager's judgement.
Traceable follow-up cuts post-call reconstruction and manual chasing while deals move forward.
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